Frequently Asked Questions

Answers about how ordering works, account safety, delivery speed and refunds.

How it works

What does 人氣島 do?

人氣島 helps creators and brands grow real engagement on social platforms — followers, likes, views, comments and group members. Pick a service from the catalogue, paste the public profile or post link and the amount, then track progress from your dashboard.

How do I get started? What do I need?

Three steps: choose a service, paste the public link you want to grow, and place the order. There is nothing to install and no account to connect. Before you pay, the page shows the unit price, the minimum and maximum amount, and the expected speed.

Safety & account

Do I need to give you my social media password?

No. You only submit a public profile, post, video, channel or invite link. 人氣島 will never ask for your social media password and never needs login access to your account.

Is this risky for my account?

We never touch your account. Growth comes from real users engaging publicly, and we ask for no permissions at all. Just keep the profile or post public until the order finishes so the engagement can be delivered.

Delivery & quality

How soon does it start, and how long does it take?

Most services begin shortly after you order. The time to finish depends on the platform, the amount ordered and current supply, so every service page shows an expected speed and you can follow live progress in your dashboard. Estimates are not guaranteed completion times.

What if the numbers drop or the order is not fully delivered?

If numbers drop within 30 days, contact support to request a top-up; services marked R can also be refilled directly from the Orders page. If an order is only partly delivered, the undelivered amount is returned to your balance automatically; if an order cannot continue, the refundable amount goes back to your balance too. Social platforms routinely remove dormant accounts, so it's common to see numbers dip slightly (roughly 1–5%) from time to time.

Can I make the growth arrive slowly so it looks natural?

Yes. Services marked D support drip-feed: the order is split into smaller batches delivered at intervals instead of all at once, so the pace stays smooth. The available intervals and limits depend on the service you choose.

Coverage & API

Which platforms and services are supported?

The catalogue covers Instagram, TikTok, YouTube, Telegram, X, Facebook, Reddit, Discord, Trustpilot and more, with followers, likes, views, comments, subscribers and group members. Availability changes with live stock.

Does 人氣島 offer an API?

Yes. Our standard API v2 lets you fetch services and balance, create orders, check status and manage eligible refills — built for teams that order at volume or need programmatic integration.

Are there discounts for larger orders?

Yes. The more you top up in total, the higher your account level and the bigger your order discount; see the member center for your actual rate.